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This Privacy Policy explains how E.Samir. ("E.Samir", "we"or "us") collects, uses, and shares your personal information while you use E.Samir's websites ("Websites") or downloadable games, and/or applications ("Apps") that link to these Privacy Policy (collectively, the "Services"). We are a game development company specializing in creating interactive and engaging digital Services for a global audience.
If you require any more information or have any questions about our Privacy Policy, please feel free to contact us.
We aim to minimize how much personal information we collect from users when they use the Services. We collect the personal information that you voluntarily provide to us (e.g. email addresses you give us to subscribe to our newsletters), but most of our data collection is limited to the types of data which do not identify you personally but may uniquely identify the device you are using to access the Services. In some countries, these types of data may be considered as personal information.
Our primary goal in gathering your data is to provide and constantly improve the Services and ensure your satisfaction while using them. To achieve this, we employ different methods to gather your personal information. Below is an overview of how we collect and use your data.
We are committed to transparency regarding the legal basis for processing your personal data. We process your personal information based on several legal grounds, including:
- Your consent, which you provide when you sign up or engage with our games;
- Necessity to perform a contract with you, such as providing Services and support;
- Compliance with legal obligations, such as adhering to regulatory requirements;
- Our legitimate interests, which include improving our games, enhancing user experience, and ensuring the security of our platforms.
For more detailed information about your rights and how we handle your data, please refer to the relevant sections of our Privacy Policy.
1. When you choose to provide it to us, we collect the following information directly from you and use it in the following ways:
1.1 When you log in:
- Your contact information, such as your name, nickname, and email address, is collected to complete the registration process, create your account, and communicate with you. This includes sending system notifications, like password update requests.
Depending on your settings, we may send you email or push notifications for content updates, such as quizzes. You can decide to stop getting our notifications or emails by updating your settings.
1.2 When you create a User Profile:
- Your username, profile picture, cover picture and bio are used to display them to other users in various areas of the Services, such as leaderboards, competitions, multiplayer mode, and comments sections.
We require access to your device's photo gallery to allow you to set a user picture in the game. This feature enables you to select images from your personal collection for personalized customization.
If you create quizzes or other content visible to other users, your User Profile information may be displayed alongside your content to indicate that you are the author.
1.3 When you interact with other users via the Services:
- Your comments are collected to be displayed to other users in the comments section.
- Your reactions, such as likes and dislikes, are collected to contribute to our automated content moderation system and personalized content delivery system.
- We also store your comments and reactions to maintain the safety and security of both you and other users. This data helps us monitor and identify potentially harmful or inappropriate content.
We keep your information only as long as we need it to provide the Services to you and fulfill the purposes described in this Policy, or until your account is deleted - whichever comes first. This is also the case for anyone that we share your information with and who carries out services on our behalf.
When we no longer need to use your information and there is no need for us to keep it to comply with our legal or regulatory obligations, we'll either remove it from our systems or anonymize it so that we can't identify you.
We categorize data into three types based on how we retain and manage it:
1. User-controlled data This category refers to the data that you, as a user, have direct control over within your account. We'll keep this data until you remove it. For example, you can:
- Edit or remove your personal info, for example your name, profile picture or bio
- Delete your account entirely
- Delete some device or browser-linked info if you use our Services without signing in
2. Time-limited data
This category refers to the data that we retain for a specific period of time, based on its purpose. After this period, the data is automatically deleted or anonymized. For example:
- We might store data related to your device or browser dimensions for up to 12 months to ensure our Services display correctly across different devices
- We might store gameplay logs for up to 12 months to provide a seamless experience when you return to the game
- We may retain your answer history for up to 12 months to ensure you don't receive repeated quizzes
If you have not used your account in our Services in the last 12 months then your account may be deleted in line with our Privacy Policy. In case your User Content is used in the Services we will not delete your account until your request. We will display the deletion notice if you log into your account in the Services. We also may email you to remind you before deletion.
When you delete your account, we start a standardized process to ensure safe and complete removal or anonymization. Once you delete your personal information, we immediately start removing it from the Services and stop using it for personalization.
Then we begin a process to safely and completely delete it from our storage systems, which typically takes up to 3 months, including a 7-day recovery period in case of accidental deletion.
Our storage systems have detailed deletion processes, which can sometimes take longer due to safety checks or delays for recovery from mistakes. We also use encrypted backup storage for disaster recovery, where data can remain for up to 6 months.
All deletion processes are completely automated, which allows for a consistent and efficient execution of data deletion, minimizing human error, and ensuring that data privacy standards are maintained.
Routine maintenance, unexpected outages, bugs, or protocol failures may cause delays in deletion. We have systems to detect and remediate such issues.
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties, whom we share your information with, so we can provide your experience with the Services, make sure our customization is effective and comply with laws that apply to us. For more information about the third-party companies we collaborate with, please see our Third Parties document. We share your information with:
- Social networking services (like Facebook or Twitter) when you decide to link your User Profile to those services or publish your activity from our Services to them. For example, you can choose to publish your quiz result on Facebook or Twitter.
- Third party companies or individuals that we employ to process information on our behalf based on our instructions and in compliance with this Privacy Policy. For example, we share email addresses with the email service providers we use to send you messages.
Please remember that when you submit User Content to the Services, it is accessible to anyone on the Internet. Please avoid submitting any content that is private or confidential, or any content that you do not want to be used and viewed by others. You are solely responsible for any legal or other repercussions that occur as a result of your content, and we do not assume any responsibility or liability which may arise from your User Content. For more detailed information on how we handle User Content, please refer to our Terms and Conditions.
Our goal is to protect your personal information from unauthorized access and disclosure, accidental or unlawful destruction, loss or alteration. We employ appropriate organizational and technical security measures that are available to us to safeguard personal information.
We restrict access to personal information to our authorized personnel, employees, service providers, and agents who need that information in order to operate, innovate, and deliver our services. Such access is granted on a need-to-know basis and is subject to strict confidentiality obligations.
We employ various technical means to ensure data security. This includes, but is not limited to, the use of encryption, two-factor authentication, firewalls, intrusion detection systems, and other protective measures. For example, when you use our Websites, we encrypt the information in transit using industry-standard Transport Layer Security (TLS) encryption technology.
While we strive to secure your personal information, your active participation is vital. It's crucial to protect your login credentials, for example by enabling two-factor authentication. We urge you to stay informed about security best practices and exercise caution when sharing personal information, particularly in public domains. We also recommend avoiding sharing your game-related files online, as they may contain sensitive data. Stay informed about security best practices and promptly report any suspicious activities via any option listed in the CONTACT US section.
Our Services may contain links to third party websites and services that are not operated by us. If you click on a third party link, you will be directed to that third party's website or service. We strongly advise you to review the Privacy Policy of every third party service you use.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party websites or services.
We may update our Privacy Policy from time to time, and to ensure you are informed about any such changes, we always update the Last Updated date at the top of this Privacy Policy. Changes to this Privacy Policy are effective when they are posted on this page.
If we make material changes to this Privacy Policy, we may notify you by posting a notice on the Services, sending it via email to your email address you shared with us in the course of using the Services or through other appropriate communication channels.
We recommend that you review our Privacy Policy periodically to make yourself aware of the updates or changes that have been made. Your continued use of the Services will signify your acceptance of the changes to our Privacy Policy.
E.Samir. is the data controller responsible for your personal information. If you have any questions or concerns about this Privacy Policy or wish to exercise your rights, you can reach out to us using any of these options:
1. Fill out our Contact Us form
2. Send an email to [email protected]
3. Use the Report a problem or Contact us function in any of our Services
Additionally, you can contact our designated Data Protection Officer at [email protected]